Privacy Policy

This Privacy Policy regulates the use of the service of the Internet portal WWW.ARENAINMO.COM whose responsible for identification purposes is:



Phone number: (+34) 822908768


Purpose, what do we process your data for?

For the purposes of the provisions of RGPD of 27 April 2016, and LO 3/2018, we will process the data we collect for the following purposes:

Contact you in case you ask us to do so. Manage your navigation on the web, if any.

The completion of the registration form is mandatory to access and enjoy certain services offered on the website. Failure to provide the requested personal data or not accepting this data privacy policy means the impossibility to register, subscribe or participate in any of the promotions in which personal data is requested.

Legitimacy, what is the legitimacy for the processing of your data?

The legal basis for the processing of your data will be based on:

  • The consent of the data subject, for the processing of their data, in accordance with article 6. 1. a) of the European General Data Protection Regulation. In this case the consent and agreement with the interested parties is obtained through the contact form, enabling the user the box “I have read and accept the Privacy Policy”.

  • The necessary performance of a contract to which the data subject is a party or for the implementation at the request of the data subject of pre-contractual measures, pursuant to Article 6. 1. b) of the European General Data Protection Regulation.

Recipients To whom do we communicate your data?

We do not disclose your personal information to anyone, except those public or private entities to whom we are obliged to provide your personal information in compliance with any law. For example, the Tax Law requires that certain information on economic transactions exceeding a certain amount must be provided to the Tax Agency.

In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.

Conservation, how long do we keep your data?

We will keep your personal data for at least 5 years in case you are a customer and for strict compliance with the legal obligations established in the regulations.

If you are not a customer, we will keep your data for the minimum time necessary to manage our relationship.

Rights, what are your rights when you provide us with your data?

As a consequence of the processing of your personal data by ARENA TENERIFE PROPERTY SHOP, S.C. , The legislation in force grants him a series of rights. The following is a summary explanation of each right, to facilitate its exercise:

  • Right of access: you have the right to know what personal data we process about you and the purposes for which we process it.
  • Right of rectification: Your data will always be yours, and as such, you can ask us to rectify it at any time if the data in our records is erroneous.
  • Right of deletion: You may request, at any time, that your personal data be deleted from our files. However, as indicated in the section on data retention above, please note that, in certain circumstances, compliance with current legislation may prevent the effective exercise of this right.
  • Right to object: you may object to the processing of your data in relation to any of the purposes for which we process your data, in accordance with the privacy policies applicable in each case.
  • Right to limitation of processing: you may request the limitation of processing in the following cases:
    • If you believe that the information we maintain about you is not correct or accurate;
    • Yes, if you believe that we are not processing your data legitimately, but you would prefer that we limit the processing of your data to its deletion;
    • If the data we maintain is no longer needed for the purpose for which we collected it, but you need us to retain it to pursue legal claims;
    • If, having exercised your right to object to any processing, you are still awaiting a response from us.
  • Right to data portability: you have the right, where technically feasible and reasonable, to request that personal data you have provided directly to us be disclosed to another data controller. If possible, we will provide your data directly to that other data controller, but if not, we will provide it to you in a standard format.

Insofar as we process your data on the basis of your consent, you may revoke your consent at any time, without this having any consequences for you other than, depending on the right exercised, not being able to provide you with certain services.

You may exercise your rights by contacting ARENA TENERIFE PROPERTY SHOP, S.C. by any of the following means:

  1. By e-mail to:
  2. Postal mail addressed to the corresponding Data Controller. (referred to in the heading of the document).

In case you do not want to exercise a specific right, but you have the need to make a query or suggestion regarding the processing of your personal data, you can also contact the corresponding data controller (referred to in the heading of the document).

Please note that you can always, in any case, file a complaint with the competent data protection authority if you believe that we have not processed your data in a lawful manner or that we have not complied with your requests or rights.

In Spain, the Competent Authority is the Spanish Data Protection Agency.

Minor consents, what if you are a minor?

In the event that some of our services are specifically aimed at children under fourteen years of age, we will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data in accordance with Article 7 of the LOPDGDD.

Accuracy, truthfulness and security of data, How do we treat your data?

The User is solely responsible for the veracity and correctness of the data included, exonerating us from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription forms. We are not responsible for the veracity of the information that is not of our own elaboration and of which another source is indicated, and therefore we do not assume any responsibility for hypothetical damages that may arise from the use of such information.

We also reserve the right to update, modify or delete the information contained in the website and may limit or deny access to such information.

We shall not be liable for any damage or loss that the User may suffer as a result of errors, defects or omissions in the information provided by the responsible party, provided that it comes from outside sources.

The data will be treated confidentially and under the submission of technical and organizational security measures to prevent alteration, loss, unauthorized access or processing.

You may file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page

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